Privacy policy

Privacy Policy

Last updated: February 5, 2026

3dmpshop™ (“we”, “us”, “our”) operates this website and online store via the Shopify platform.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Belgian data protection law.

We act as the data controller of your personal data.

1. What Personal Data We Collect

When you place an order or contact us, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number (if provided)
  • Order details
  • Payment status information

We do not store or have access to your full credit card details. Payments are processed securely by Shopify and its integrated payment providers.

We may also automatically collect limited technical data through Shopify, such as:

  • IP address
  • Browser type
  • Device information

This is necessary for security and fraud prevention.

2. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on:

  • Contractual necessity – to fulfill your order
  • Legal obligation – to comply with accounting and tax laws
  • Legitimate interest – fraud prevention and store security

We do not use your data for marketing, profiling, or advertising.

3. Why We Collect Your Data

Your data is used solely to:

  • Process and deliver your orders
  • Communicate with you regarding your purchase
  • Comply with tax and accounting regulations
  • Prevent fraud and misuse

4. Who Processes Your Data

Your data may be processed by:

  • Shopify Inc. (e-commerce platform provider)
  • Shopify’s integrated payment providers
  • Shipping carriers delivering your order
  • Our accountant for legal bookkeeping obligations

These parties act as processors and receive only the data necessary to perform their function.

Some service providers (including Shopify) may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards such as Standard Contractual Clauses (SCCs) are used to ensure GDPR compliance.

5. Data Retention

We retain order-related data as required by Belgian accounting law (7 years).

Customer communications are retained only as long as necessary to resolve your request or comply with legal obligations.

6. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permissible)
  • Restrict processing
  • Object to processing based on legitimate interest
  • Data portability

You may exercise these rights by contacting us at bart@3dmpshop.com.

You also have the right to lodge a complaint with your local data protection authority. In Belgium, this is the Gegevensbeschermingsautoriteit / Autorité de protection des données (GBA/APD).

7. Cookies

This website uses essential cookies provided by Shopify to ensure proper functionality of the store.

We do not place advertising or marketing cookies.

Some cookies may be technically necessary for:

  • Secure checkout
  • Fraud prevention
  • Session management

You can manage cookies via your browser settings.

8. Contact Information

Data Controller:

3dmpshop™
Goed Ten Pauw 11
9080 Lochristi
Belgium

Email: bart@3dmpshop.com